Shipping & Returns

Shipping Charges

We ship through registered shipping companies in India and abroad. Our shipping charges vary according to the product and the order size. Most of the sarees are shipped free across India. International shipping is chargeable.

Modes of Payment

We accept all cards (Except American Express ) and net banking through our payment gateway partner Payumoney for domestic payment. We accept Paypal and wire transfer for international payments.

Duties and Taxes

Duties and taxes for international orders are not included in the order. They are to be paid separately to the shipping company while at the time of delivery. These vary according to the country and the product.

Returns

We take great care in ensuring the highest quality standards for our products. Since, we work with handcrafted processes of weaving, dyeing and printing our products have imperfections which add to the beauty of the product and make each product unique. Also, we use naturally available colors in many of our products which may not be as fast as the chemical colors and hence we request you to follow the wash care instructions which come with the product.

As a policy we do not offer returns or exchanges on products delivered in perfect condition as per order. However, we offer to exchange the product which doesn’t match the item in the order, or has genuine manufacturing/quality defect (after inspection), to be sent back within 10 days. For any goods that are damaged in shipment please contact our customer care or mail us withing 48 hrs of delivery. We reserve sole discretion  in providing resolution to refund/exchange claim.

 

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